September 30 - October 2, 2009

XCHANGE LATIN AMERICA

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Wednesday, September 30
2:00 pm - 6:30 pm
Registration Open


Location: Legends Ballroom Foyer

2:30 pm - 5:30 pm
Exhibitor Set-up


Location: Legends Ballroom 9-10

3:00 pm - 3:30 pm
Solution Provider Orientation


Location: Legends Ballroom 6

3:45 pm - 4:45 pm
General Session: Business Barometer and Forecast for Latin America


This keynote will take a look at the social, economic and political issues and trends in Latin America and how we can expect it to impact, support or challenge business growth in the coming year.

Location: Legends Ballroom 11-12


Terry L. McCoy
Director
Center for Latin America Studies, University of Florida
   

5:00 pm - 5:45 pm
IBM World Premiere: Driving Growth and Delivering Value with Business Partner Resources from IBM


Team with IBM to become more profitable and deliver more value to your clients. Your success is our success!

Are you taking advantage of the resources available to support your business growth? This session will cover new incentives and programs that can increase margins and maximize your return on investment.

Through IBM PartnerWorld, leverage a rich collection of sales, marketing and technical resources and expertise. Grow wallet-share, take advantage of cross-sell opportunities, capitalize on smarter planet initiatives and sales plays, penetrate the rapidly growing Latin America mid-market and learn about new solutions specifically designed for small businesses. Discover the power of teaming with IBM and unlock your profitability potential.

Location: Legends Ballroom 11-12


John Gordon
Director of Marketing
IBM Corporation
 

5:45 pm - 7:45 pm
Solutions Pavilion / Reception


Location: Legends Ballroom 9-10

Thursday, October 01
7:30 am - 5:00 pm
Registration / Assistance Desk Open


Location: Legends Ballroom Foyer

8:00 am - 8:45 am
Solution Provider Breakfast


Location: Legends 6

9:00 am - 9:45 am
General Session: Peer to Peer Dialogue


Learn where your peers are excelling, what are their pain points and what new initiatives they are focusing on to grow their business.

Moderated by Steve Burke, Editor/News, Everything Channel

Location: Legends Ballroom 11-12


Steve Burke
Editor/News
Everything Channel
   

10:00 am - 11:10 am
Private Boardroom Appointments


Private Boardroom Appointments are a staple in our events. We provide an opportunity for vendors to present new products and programs to intimate focused and qualified groups. Attendees are categorized by their core competencies and business models. This is an opportunity to interact with active, high-quality Integrators and help you structure your channel programs.

Location: See individual appointment schedule for room locations.

11:30 am - 12:15 pm
Coffee & Table Topics


Location: Legends Foyer/Courtyard

12:30 pm - 1:30 pm
Solution Provider Luncheon sponsored by Maverick


Location: Legends Ballroom 6

   

12:30 pm - 1:30 pm
Vendor Luncheon sponsored by MarketStar


Location: Legends Ballroom 3-4

 

1:45 pm - 2:15 pm
Tech Symposium sponsored by Intel


Location: Legends Ballroom 11-12

   

2:15 pm - 2:45 pm
Coffee & Table Topics


Location: Legends Foyer/Courtyard

3:00 pm - 5:00 pm
Private Boardroom Appointments


Location: See individual appointment schedule for room locations.

5:00 pm - 7:00 pm
Solutions Pavilion


Location: Legends Ballroom 9-10

7:00 pm - 8:00 pm
Exhibitor Teardown


Location: Legends Ballroom 9-10

8:00 pm - 9:30 pm
Networking Reception


Location: Blue Lagoon Pool Deck (in case of inclement weather we will move the reception to the Legends Ballroom 6)

Friday, October 02
7:30 am - 12:00 pm
Registration / Assistance Desk Open


Location: Legends Ballroom Foyer

8:00 am - 8:45 am
Solution Provider Breakfast


Location: Legends Ballroom 6

9:00 am - 9:45 am
General Session: Selling into the new SMB Market.


The global economic downturn has fundamentally changed the way that SMBs make technology purchase decisions. The challenging environment has forced businesses to reevaluate all investments, IT included, to ensure alignment with overall business and financial goals. In this session, IPED will provide insight into the “who” and “how” of SMB IT purchase decisions, and provide specific recommendations on changes that vendors and partners can make to stay in tune with this evolving market.

Location: Legends Ballroom 11-12


Ryan Brock
Director of Consulting
IPED
 

10:00 am - 10:30 am
Vendor Partner Planning Sessions


10:45 am - 11:30 am
General Session: They Want You – What Manufacturers Will Do For the Right Partners


At times, Solution Providers (SP) think that Manufacturers are doing them a favor by “allowing” them to sell and integrate their products”. Fact is nothing could be further from the truth, especially during the current, challenging economic environment. Manufacturers are always in need of quality SPs with the business, financial and technological knowhow to take their products to markets. And for these SPs, manufacturers are more than willing to offer a variety of benefits in order to have the SP select their products over those of the competition.

In this session, you’ll learn of the benefits and resources available to you, as a SP, and how best to go about securing what is due to you.

Location: Legends Ballroom 11-12


Carlos Blanco
Managing Director,
Everything Channel
   

11:30 am - 12:00 pm
Checkout Time


12:00 pm - 1:00 pm
XCellence Awards Luncheon / One-on-One Networkng



The XCellence Awards measure overall business and technology integrator perceptions of vendor products and services during the conference. XChange Latin America delegates evaluate and score each vendor’s presentation, message and presence during the three day conference. The results are tabulated on site and awards are presented during this closing reception presentation.


Location: Legends Ballroom 6